FAQ
Frequently Asked Questions
To help you better understand our products and services, we have compiled answers to some of the most frequently asked questions from our customers. If you need further assistance, please feel free to contact our support team.
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How can customers get technical support if the equipment malfunctions?
We have a dedicated technical support team available 24/7 via phone and online channels, along with scheduled follow-up visits to promptly address and resolve any operational issues.
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Do you provide installation and commissioning services?
Yes, our professional technical team offers on-site installation, commissioning, and operator training to ensure the equipment is operational quickly and efficiently.
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What is the typical maintenance interval for the equipment?
Maintenance frequency depends on the usage intensity and ore characteristics. Generally, we recommend a comprehensive inspection and servicing every 3 to 6 months to ensure stable operation.
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Do you offer customized production line solutions?
Yes, we provide tailor-made crushing line solutions based on the specific properties of the ore, desired output, and site conditions to ensure an efficient and well-matched setup.
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What types of ores are suitable for your crushing equipment?
Our crushing equipment is designed to handle a wide variety of ores, including granite, basalt, limestone, iron ore, and other materials with different hardness and compositions, meeting diverse production needs.
